Winning back a customer who is drifting, wishing a happy birthday, asking for a review at the right moment: nobody has time to do it by hand. The Pro plan's automations take care of it, once and for all.
Included in the Pro plan The automations are part of the Pro plan (€49 per month incl. VAT, all inclusive) and are not available in the Free and Plus plans.
An automatic gesture for your customers' birthday, the kind that is remembered and triggers a visit.
A customer whose visits are thinning out automatically receives a message on their card, with the offer of your choice. It is the lost visit coming back, with no SMS charges.
After a few visits, the customer is invited to leave a Google review, once only. Your regulars become your shop window, without repeated nagging.
You switch each automation on from your dashboard and choose your settings: the birthday offer, the delay and message for winning back inactive customers, the moment of the Google review invitation. After that, everything triggers by itself: messages arrive on the relevant customer's Wallet card, at the right moment, and the review invitation is sent only once per customer.
Three automations are included in the Pro plan: the birthday reward, the win-back of inactive customers and Google review collection, limited to one invitation per customer.
No, each automation is measured: the win-back only goes out if the customer is genuinely inactive, the birthday comes once a year, and the Google review invitation is sent only once per customer.
No, the messages appear on the card in Apple Wallet or Google Wallet, with no SMS charges. Everything is included in the Pro subscription, at no extra cost.
Loyalty card in Apple Wallet and Google Wallet, unlimited customers, no bank card, ready in 15 minutes.