Digikart Help · 5 min
Define your loyalty card's reward: threshold in stamps or points, the text shown to the customer, and multiple tiers from the Plus plan on.
Sign in at digikart.fr/app and open the “My card” page. Click the “Rewards” tab. This is where the whole loyalty programme is set.
The “Loyalty mode” determines how your customers progress. “Stamps” adds one stamp per scanned visit. “Points” credits points based on the amount spent, entered at the time of scanning.
Fill in the “Reward” field with a short, concrete wording, for example A free coffee or 10% off your basket. This text appears on the customer's card, in Apple Wallet and Google Wallet. Avoid vague wording: the customer must know exactly what they get.
In stamps mode, enter the number in “Stamps required” (between 2 and 50). In points mode, enter “Points for the reward” and check “Points earned per euro spent”: at a rate of 1, spending 25 euros gives 25 points. A threshold reachable in a few weeks builds loyalty better than a distant goal.
From the Plus plan on, turn on “Reward tiers” to offer several rewards in one cycle, for example 5 stamps: a coffee, 10: a pastry. Click “+ Add a tier” to add more (3 maximum, with increasing and distinct thresholds). When a tier is reached, the customer chooses at the counter: take their reward (counter reset) or keep collecting.
Still in the “Rewards” tab, the “Welcome bonus” gives stamps or points as soon as the card is installed. The customer does not start from zero and comes back sooner. Set 0 to turn the option off.
Click “Save” at the bottom of the page. Cards already installed on your customers' phones update automatically. The “Live preview” shows you the result immediately.
The golden rule of a programme that works: a first reward reachable quickly. If your average customer comes once a week, a threshold of 8 to 10 stamps gives them a two-month goal, which is the right pace to create the habit.
Loyalty card in Apple Wallet and Google Wallet, unlimited customers, no bank card, ready in 15 minutes.