The dog goes home brushed out, the owner says see you soon, and nobody puts a date on it. Eight weeks later the slot has still not been rebooked. A card in the phone keeps the link between two visits: it counts the grooms, it puts your salon back in front of them every time the Wallet opens, and the Pro plan chases the ones who are overdue.
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You create your card online and put the poster with its QR code on the counter. The customer scans it once with their camera: the card lands in Apple Wallet or Google Wallet, with no app to install. On each visit, you scan their card (or your till does it): stamps or points add up, and the reward unlocks on its own.
In a salon, one stamp per full groom is enough: six visits, the seventh half price. A dog seen every six to eight weeks gets there inside a year, soon enough for the card to be worth carrying. The Plus plan puts your logo on it and calls your stamps “grooms”. The Pro plan sends the reminder once the gap you set has passed.
In a roundabout way, yes. When the card is added, the first name field is optional: nothing stops your client typing Teddy instead of her own name. Her card then carries the name the two of you actually use. The rest, the breed, the temperament, the clippers he will put up with, stays in your head, and that is fine.
Say it face to face, without naming a condition. Diagnosis is veterinary work: the Veterinary Surgeons Act 1966 in Britain and the Veterinary Practice Act 2005 in Ireland both keep it for a registered vet. Describe what you saw, send them to the vet, and keep your notifications (Pro plan) for the commercial side: a booking to renew, a slot that has come free.
You set the delay yourself. On the Pro plan the reminder goes out on the cards of the clients who have passed the point you fixed, 60 days for example. Digikart does not run your diary, it tells you who is missing: it is up to you to ring the collie's owner before the knots settle in.
The basic loyalty card is free, with no cap on customers and no commitment. The Pro plan, all inclusive at €49 per month incl. VAT, can be taken whenever you want.